ICT Support Technicians

This occupation may include associated occupations with varying tasks.

• determining software and hardware requirements to provide solutions to problems
• responding to inquiries about software and hardware problems
• adapting existing programs to meet users' requirements
• installing and downloading appropriate software
• ensuring efficient use of applications and equipment
• implementing computer networks
• designing and maintaining web sites
• repairing and replacing peripheral equipment such as terminals printers and modems
• may work in a call centre.

Do you have a flair for coding in Java, fixing computer bugs and setting up data networks? Or are you into producing compelling web content via slick copy, video and audio production?If you answered yes to either of these questions then you should definitely explore the many career pathways available in the exciting world of Information, Media and Telecommunications.The Information, Media and Telecommunications industry requires people with a diverse range of skills. From those who can drive the technology that controls the storage and dissemination of information, to creative-types, skilled at producing innovative solutions for clients wanting their business to stand out from the crowd. This industry also employs people who have solid interpersonal skills for roles in client sales and support.Just about every organisation requires some kind of information technology facility, therefore working in this industry means the opportunity to gain experience in a variety of enterprises.There are career pathways in data management, games and multimedia design, hardware and software maintenance and support, database design and networking. You could work as an electronics technician, a data communications tradesperson or as website designer. With relevant qualifications and experience you could even manage entire information systems. Check out the list of occupations below.

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