Hotel Service Manager Careers

Ideal for

“I am curious and love to construct things. If you wanted the tallest and strongest tower made of spaghetti and marshmallows, ask me, I love a challenge! I like to understand the theories that sit behind the design and creativity of things and how they are made. When I think about my skills and the type of work I’d like to get into, it would definitely be something that blends maths, science and engineering and art. Chimpanzees are great at creative problem solving with others, and I dig that!”

“If you wanted a group holiday organised, a project manager for group assignments or help with party planning – I am that person! I live by schedules, to do-lists and structure so that every detail, even the smallest, is addressed. You can call me the ‘behind-the-scenes’ person. I'm the oil in the machine, making sure everything runs smoothly and efficiently. Some people find administration boring but I love it and excel at making things happen! Honey bees love details and get things done, which I think is pretty cool.”

Overview

Hotel Service Managers supervise and coordinate the activities of hotel service workers.

Job Titles

mdi-briefcase-variant Hotel Service Manager

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Job Tasks

This occupation may include associated occupations with varying tasks.

determining work requirements and allocating duties to Commercial Housekeepers Luggage Porters and Doorpersons
conferring with managers to coordinate activities with other organisational units
maintaining attendance records and rosters
explaining and enforcing safety regulations
overseeing the work of the unit and suggesting improvements and changes
conferring with workers to resolve grievances
may perform front office and hotel reception duties

Training & Qualifications

Vocational education & training (VET)

Advanced Diploma of Hospitality

Short Courses Available

Certificate IV in Hospitality

More about VET

Industry

Hospitality & Tourism

If you are outgoing, like dealing with people and enjoy working as part of a team, then you should explore the possibilities of a career in the Hospitality & Tourism industry. Employment in this industry has been rapidly increasing, with the hospitality industry offering the largest number of jobs and there are a huge variety of roles available! The Hospitality & Tourism industry encompasses many different sectors including catering and events, restaurants, cafés, clubs and hotels. This gives you the opportunity to work in a vast range of establishments, depending on your qualification. Many of the jobs in the hospitality industry include food, therefore a lot of positions involve working in kitchens. “Front of house” roles require you to work directly with customers in a fast-paced environment. This could be as a waiter, bar attendant or function coordinator. Supervisory and management positions are also available in all of these areas, You could possibly even end up running the show in your own business. If you like helping people and making them feel comfortable; you should explore career pathways in accommodation services (such as in reservations, reception, or housekeeping). People working in smaller hotels, motels and holiday parks are often responsible for a variety of tasks, from reception duties to room service, making for a very interesting and rewarding experience.With Australia being a popular travel destination, and fast become ‘foodie’ destination this industry is growing! It’s a great industry to explore if you love both food and/or and travel.

Related Careers

Other careers in this industry include:

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Hotel Service Managers

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