Career
Receptionists
Administration & Office Support
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Career stats
Weekly pay
$1,092
Prospects
Medium
Employed in Australia
181,000
Growth
Decline
Overview
Receptionists receive and welcome visitors, patients, guests and clients, and respond to enquiries and requests.
Job Titles
Job Tasks
This occupation may include associated occupations with varying tasks.
- greeting and welcoming visitors and directing them to the appropriate person
- arranging and recording details of appointments
- answering inquiries and providing information on the goods services and activities of the organisation
- answering connecting and transferring telephone calls
- receiving and resolving complaints from clients and the public
- receiving and distributing correspondence facsimile messages and deliveries
- maintaining the reception area
- advising on and arranging reservations and accommodation
- may perform other clerical tasks such as word processing data entry filing mail despatch and photocopying
Training & Qualifications
Vocational education & training (VET)
- Diploma of Business Administration
Short Courses Available
- Course in Immunisation Support in Primary Healthcare
- Certificate III in Health Administration
- Certificate IV in Medical Practice Assisting
Industry
Administration & Office Support
Related Careers
Other careers in this industry include:
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