Keyboard Operators (Data Entry Operator)

This occupation may include associated occupations with varying tasks.

• entering data and codes required to process information
• retrieving confirming and updating data in storage and keeping records of data input
• taking verbatim records of proceedings in rapid shorthand using computerised equipment and shorthand-writing machines
• transcribing information recorded in shorthand and on sound recording equipment and proofreading and correcting copy
• reading portions of transcripts during trials and other proceedings on request of Judges and other officials
• reproducing the spoken word environmental sounds and song lyrics as captions for television programming and the deaf and hearing impaired
• preparing reports letters and similar material for publication and electronic transmission
• sorting outgoing material and preparing documents for transmission

If you like to help others and enjoy working with computers, phones and other office equipment, then the administration, clerical and support services field could suit you. You’d need to be a good communicator and be well organised, cooperative and flexible. Some of the tasks you may be given would be to: respond to internal or external enquiries; set up schedules and office systems; book meeting rooms; take minutes; manage records and basic accounts and maintain databases. Specific duties would depend on the field you are employed in – there are many opportunities in the medical, automotive, business, education and tourism fields, to name just a few. However, most businesses need administrative staff, so the possibilities are almost endless.

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